Returns & Exchanges

At Powder, we want you to love your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Simply ensure your items are in their original condition to receive a full refund or exchange.

Return Process

• 1.
  Start Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized collection point.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.